Your Questions, Answered
Welcome to our FAQs page! We know you might have questions about Huckleberry Farms—how to order, what makes our products unique, and the practices that guide our farming. We’ve gathered answers to some of the most common questions we hear to help you feel confident in choosing us for your family’s needs. If you don’t find what you’re looking for here, feel free to reach out through our Let’s Chat page. We’re always happy to help!
Customer Support
What if I have an issue with my order?
We want you to be completely satisfied with your experience. If you encounter a problem, please contact us as soon as possible via our Contact page or call us directly at (812) 814-0406. We’ll work quickly to resolve any issues.
Can I cancel or change my order?
Absolutely! If you need to make adjustments, please notify us at least 24 hours before your scheduled pickup time. Contact us through our Contact page or by phone.
What happens if I miss my pickup?
We understand life happens! If you miss your pickup, contact us to reschedule. Unclaimed orders will be held for 24 hours before being returned to stock.
Purchasing Details
How do I order online?
Ordering online is easy! Visit our Shop, select your items, and choose your preferred pickup location and time during checkout.
What are the pickup options?
We offer pickups at the farm by appointment, as well as at reTHink on Sundays between 11 AM and 12 PM. Select your preference at checkout. To schedule your on-farm pickup, give us a call at (812) 814-0406.
Do you accept custom orders or bulk requests?
Yes! If you’re interested in a custom or bulk order, please contact us to discuss availability and pricing. We’re happy to accommodate your needs whenever possible. You can use the Contact page or call/text (812) 814-0406.
Products
Are your eggs free-range?
Yes! Our hens have daily access to open spaces where they can forage, scratch, and roam freely.
How are your animals raised?
Our animals are raised in a natural, stress-free environment that prioritizes their well-being. They have access to pasture, fresh water, and high-quality feed. We also follow regenerative practices to enhance the land while supporting the animals’ health.
Do you offer other products besides eggs?
Currently, we offer eggs and a farm cookbook, and we’re working on resuming our rabbit and chicken meat offerings. Stay tuned for updates or join our newsletter for announcements.
Farm Practices
What does ‘regenerative farming’ mean?
Regenerative farming is about giving back to the land more than we take. We use methods that improve soil health, promote biodiversity, and reduce waste while producing high-quality food. At Huckleberry Farms, this includes practices like deep bedding in our bird coops, which provides a healthy environment for the birds while creating nutrient-rich compost for our gardens. We compost organic waste, including bedding, manure, and food scraps, to enrich the soil and minimize waste. We also support natural wildlife habitats by leaving brush piles and plant stems in place over the winter to shelter birds, insects, and other wildlife. Our birds are free-range, allowing them to forage, scratch the soil, and control pests, which naturally enhances soil health. Additionally, we rotate grazing areas to prevent overuse, promote pasture recovery, and reduce soil erosion. These practices help us create a sustainable, thriving ecosystem that benefits the land, our animals, and our community.
Do you use antibiotics or hormones?
We do not use added hormones, and antibiotics are only used as a last resort when absolutely necessary to ensure an animal’s health and well-being. Any animal treated with antibiotics is removed from production and either becomes part of our personal food supply or is moved to breeding stock. Rest assured, none of our eggs or meat products will ever contain traces of antibiotics or hormones. We prioritize preventative care and natural, healthy environments for all our animals.
How do you handle sustainability on the farm?
Sustainability is at the core of what we do at Huckleberry Farms. We use compostable materials, such as egg cartons that can be added to compost instead of landfills, and actively limit waste by composting bedding, manure, and food scraps to enrich the soil. Our rotational grazing and free-range practices prevent overuse of the land, promote natural behaviors in our animals, and enhance soil health without artificial inputs. We also preserve natural habitats by leaving brush piles and plant stems intact during winter to support wildlife and insects. By thoughtfully managing resources like water and maintaining efficient systems, we create a self-sustaining ecosystem that supports the environment and ensures a thriving farm for future generations.
